German Dentist Part I
Part of the fun of living abroad is figuring out how to do the everyday things that you used to do without thinking. Like going to the dentist. I thought I’d throw in a little twist today and share another expat adventure with you. I’d love to hear about any experiences you’ve had with dentists, doctors, or barriers of communication. It’s so much better when we have stories we can look back on and laugh at no matter how PAINFUL they may be at the moment (that may or may not be a clue into today’s story…).
So are you ready? Here we go…
* * * * * * *
I was never afraid of going to the dentist in the United States as a kid. I suppose if there were such thing as a dentist’s favorite patient, there’s a good chance I could have been it. I couldn’t help it. Dr. B said brush, so I did. He said floss, so I did. Yeah… sure I did. Well he was reliably my biggest customer come Girl Scout cookie time year after year. The irony! All I know is that I have been going to Dr. B since my preschool class took a fieldtrip to Dr. B’s office. He won me over with a “brush your teeth” pencil. He won my mom over with his passion for awesome teeth (she was chaperoning our trip).
So the way I see it, if you’re going to go to a different dentist for the first time in memory, you might as well take a really big plunge. Me? I decided to find a dentist 4,000 miles away, right here in Berlin. So off I went.
Martin and I had already been there together to make our appointments and decided the place looked great.
I walked to the dentist’s office on a Tuesday morning for my appointment by myself. I’m trying to be more independent in Germany. I want to be able to do more day-to-day things without Martin helping me. The dentist’s office felt like a great step in the right direction.

And that’s when everything went downhill fast.
“Open wide.”
Just typing those words is giving me the shivers today, and I don’t think I even heard that phrase once. My appointment was all in German, after all.
I rang the doorbell, and the receptionist buzzed me in. She nodded at me; she seemed to have no trouble remembering who I was. American girl. Bright red coat. Smiles a lot. She pulled out a form and handed it to me. Normal stuff, normal stuff.
Oh wait. Katie? The form is in German.
I recognized a few things like allergies and chronic headaches, but that was it. (Unless you count my name and address – yes! I could answer those!) I held the form toward her and tried to explain that I wasn’t sure what a lot of the words were.
I don’t think she understood me.
Well I mean she didn’t seem to understand the words I was trying to formulate. My lack of proper subject/verb structure pretty much gave it away. She didn’t need to know my words. It was obvious that I was painfully lost.
“We’ll have your husband do it,” she said in German. I nodded.

A second woman flagged me into a room, had me hang up my coat, and showed me where to sit in the patient’s chair. Now this was a routine I knew. Even the chair was the same whitish gray color.
Then the receptionist walked in and gave me a cup. I started rinsing. She told me to stop. I started to spit into my cup. “No, no, no!” she started correcting me and waving her arms toward this tray hooked to my chair. I needed to spit onto the tray. I wanted to ask if she was joking, but my mouth was full of rinse.
It turns out the receptionist was also the dental hygienists who was going to clean my teeth; the other woman was her assistant.
After I spit onto the tray, they told me to open my mouth again – which mostly consisted of them making mouth gestures and wanting me to mimic them. The receptionist put on a huge mask that I could only describe as the kind you’d see a welder wearing. They grabbed their tools and began cleaning. They did not clean like Dr. B’s staff with their little picks and an earful of chatter. How’s your brother liking his new job? I saw your mom at church last weekend. Are you still flying? (How do these women in the US know this stuff?!)
I don’t remember a single word taking place in my new dentist’s office. Perhaps it’s because I thought I was going to shrivel onto the bottom of my chair, so I wasn’t exactly listening for conversation.
My teeth were getting power washed. We’re talking high pressure water. My gums began bleeding. Every time the water pressure hit them, I wanted to scream. My eyes were watering, and I just wanted to quit. I’d pull back a little or try to twist my head a little; they’d both twist right with me. The pain was awful. My hands were clenched together, and I tried desperately to keep them from my face. Who needs clean teeth, I thought? I’m never coming back here.
The assistant held the sucker tool as my teeth were power washed. I think she was supposed to just suck water, but I could barely breath. I truly felt like my breaths were being sucked right out of me.
(Martin says I have a teensy bit of a flair for exaggeration when I’m in pain… I’ve just never wanted to cry at the dentist’s office before.)

They never handed me a tissue the entire time, which felt weird. Water, fluoride, and teeth stuff were all over my face. Both women pointed to the bathroom when I was done. It was my job to wash my face while they prepared for the next patient: Martin.
I came back into the room for my coat, and that’s when they said they needed to speak to me. It’s all a blur now. All I remember is this: two teeth. kaputt.
With a throbing mouth and wet eyes, I shaved 30 seconds off my walk home. In 2 1/2 minutes, I was in the door, telling Martin something was seriously wrong with me. “I think that I have to go back. Now I’m not sure, but I think I am going to need two root canals.”
“But Katie, you’ve never even had a cavity before.”
“I know,” I said, throwing my arms into my face and bawling. “But they said my teeth are kaputt. KAPUTT. Dead. Doornails. Gone! I’m going to have to get dentures now. My parents will be furious. How are we going to pay for this? All those braces and now my teeth are dead. Wahhh…”
(So looking back, maybe Martin is right about the whole exageration thing.)
“Well I have to go,” Martin said, reaching for his shoes.
“You have to ask them to explain,” I said.
He nodded.
“Oh! And fill out my health form.”








May 11th, 2010 at 11:54 am
Hi Katie,
I’ve been reading your blog for a long time now, but never felt the need to chime in until now.
Well, I’m an American also living in Germany. I live in a small little city called Oldenburg. Normally I would say: definitely go for it! Be independent and do things on your own and try with the language! But I would NEVER recommend this for your first trip to a dentist’s/doctor’s office in Germany!
I dragged my boyfriend with me the first time. I know a significant amount of German already, but you NEVER know the kind of vocabulary that could be used at a doctor/dentist’s office. Think about it in English: are the words you’d need to know words that you know in German? If not, then don’t be a hero! Bring a friend to help you!
Dentistry in America is (as you now know) usually much more patient-friendly. At my first dentist trip, I had a small cavity, and the dentist went to drill me without ever giving me a shot! I couldn’t believe my eyes as I saw him coming at me with the drill. I shouted “Um, Spritze??!?!” And he told me that I didn’t need one since it was on the surface. I thought, “Ok, don’t be such a baby. Give it a shot.” About 5 seconds in, I raised my hand, and I guess that was enough of a signal because I then got my shot. :)
Anyway, for future visits, I would either bring someone with me for the first time who can tell you what is going on (and so the staff doesn’t have to be so damn impatient with you!! how rude!) or ask ahead of time if someone can speak English there. If you tell them, “I will try in German, but I am only learning for some months and with medical language, I’m not really sure” they will likely be a little sympathetic to your situation.
I’m curious: have you dealt with the whole gynecologist obstacle yet? I know that’s a bit personal, but I have to go in a few weeks and I’m quite nervous! Just want to know if you’ve “been there, done that” and could give any words of advice/encouragement.
Stay brave and let us know about your “kaputte Zähne”!
May 11th, 2010 at 12:35 pm
Katie,
My mom and I had English dentist appointments in the mid-eighties. Once. My mom swears we travelled back to the 1950′s in those offices. Horrible.
Rent the film “The Boys from Brazil” and your whole dental experience will make a little more sense. ; )
May 11th, 2010 at 12:35 pm
Katie, What a subject and very ironic too. As you know my wife and kids moved to Germany a couple weeks ago, and are living in the Village of Beesdau outside of Berlin. She has used the first couple weeks to rest and get the kids adjusted to going to school. Well this week she is begining her job search, here is the ironic part she is a Dental hygentist. She went to school at Wichita state university in wichita kansas and graduated over two years ago. We moved to Dallas, which is where she worked in a dentists office up until a week before she left. Now she is looking for work in germany. How nice it would have been to have her at your appointment huh? she is very good at what she does, she has recieved cards from patients all the time telling her how great she treated them, and many when they found out she was leaving said they would not be coming back to that office again. One patient who travels abroad alot on business even had her give him her number where she would be staying in Germany, so that when he traveled overseas he could stop by and have her treat him if she found employment. So anyways she is putting together her resume and work history to start looking this week. the only thing that concerns her is the fact the hygentist is a rather new field in Germany and not held in as high regard as it is in the states, so she is a little concerned she may have trouble finding employment. So if your new dentist ever is hiring let me know. I hope your return visit will be better. Don’t feel bad I have a huge fear of dentist myself, kind of crazy considering I married someone in that field. But I know my fear is so great I have to have gas just for a cleaning, and I sure would not of allowed any dentist near me to drill a cavity without a shot like the other writer wrote. I got chills just reading about it and your experiance. best of luck in the future with it.
May 11th, 2010 at 12:51 pm
OH you poor thing! It sounds traumatizing and we haven’t even reached the end of your tale!
May 11th, 2010 at 1:50 pm
Kristin – I’m afraid I haven’t done that yet. Best of luck to you!
May 11th, 2010 at 1:55 pm
Sorry to hear about your horrifying experience, Katie. It kind of puts my childhood dental experiences in perspective because my dentist was a stoic German. I expect his training was similar to that of your dentist and hygienists. I’m waiting on the edge of my seat to read part 2. Hugs!
May 11th, 2010 at 2:28 pm
Okay, this is how my visits to the dentist always feel. I feel bad for you though, if it is your first time being afraid of the dentist. And you left us hanging! Can’t wait to hear how it turns out. Probably way better than my last visit–which turned into a cleaning and at least two extra visits for cavity repairs. In fact I have an appointment on Thursday and am already dreading it. the dentist. Ugh!
May 11th, 2010 at 3:15 pm
OH NO! I really really want to know the ending to this story!!!
May 11th, 2010 at 3:26 pm
I lived in Berlin for a year, and never went to the dentist there. Most of the people I worked with, only went to the dentist when they had a problem. It seems like preventive dentistry is a North American thing. I’m not surprised that going to the dentist is a bad experience in Berlin, since I found even going to the grocery store was a bad experience…
May 11th, 2010 at 6:31 pm
Yikes! I don’t really enjoy the dentist, even though I have a super nice one. I wouldn’t want to trade places with you! All I could think of was the movie “Marathon Man” with Dustin Hoffman and the German dentist who says,”Is it safe?” Does anyone know what I’m talking about?
May 11th, 2010 at 6:54 pm
“Oh wait. Katie? The form is in German.”
How funny Katie! I trust you are laughing about this by now.
Have a beautiful day!
May 11th, 2010 at 7:44 pm
Oh my! I hope Martin pampered you when he got home from his appointment? the dentist is my least favorite place – especially when I get my teeth cleaned. And I floss and brush religiously! I had chills & could feel your pain when you mentioned the “power-washing” – urggh – especially if you have sensitive gums… I hope this story concludes on a more pleasant note!
May 11th, 2010 at 8:52 pm
Oh, how terrible! I definitely would not have been brave enough to go by myself if it was at all feasible for someone to come with me (who spoke German of course,) but that’s just me. I did recently visit a new dentist after a couple years of adulthood and neglecting that particular type of appointment. (I know bad bad procrastinating me.) Luckily, I have fantastic teeth and good brushing habits so all that was needed was a cleaning, but it was still weird going to someone I’d never seen before. Growing up we only ever went to one dentist in a small office the next town over. He actually does his own cleaning, not his hygienist. Anyhow, I sympathize and am hoping you don’t have to have KAPUTT teeth!
May 11th, 2010 at 10:47 pm
I can surely relate to you here.
I have an appointment with my dentist in 2 hours from now & unfortunately need to go for 1 root canal & 4 fillings.
The thought is miserable but I guess there’s no other way out.
Need your prayers.
May 11th, 2010 at 11:07 pm
Ouf, this sounds awful!!! I’m on the edge of my seat waiting for the next installment!
May 12th, 2010 at 12:05 am
Oh man. First, the stupid forms. I know. Second – the cleaning process, I call it ‘sandblasting’ ha ha! I actually had a dentist in California who did this, except he never made a mess of my face! I don’t know how, but never did I get gunky (in fact, there I had headphones and a private TV to watch over the chair, ha). Here, they give me one of their paper surgical masks to put over my eyes and nose to keep the mess down. I still hate it.
Also, the sandblasting technique should NOT make you bleed unless you have gum problems. I know this b/c our dentist told us this (and S. has had gum problems in the past). Otherwise they are being too rough on you. You might want to complain about that to the Sr. Dentist so they’re aware that hygienist isn’t doing it correctly.
oh golly!
May 12th, 2010 at 12:15 am
PS- for others doing Dr. visits in Germany – ask ahead of time if the DR speaks any English, even medical terms. MOST younger and middle age Drs should have no problem, and many older ones also have no problem, especially if you limit it to medical terms (ie the criticals).
Upper level med school classes are almost always taught in English here in the German universities. Most Drs also need to write their papers, and get articles published, in English, so they should be able to express their medical opinions in at least simple English.
Of course, if you’re in a small town, it’s a grab bag, BUT most places you shouldn’t have to worry. Pictionary and Charades are great no-vocab communique games, lol.
OB/GYN visits: um. you don’t get privacy aside from your own exam room. No paper sheets, etc. And if you get preggers here, they do ultrasounds ALL.THE.TIME. but that’s a whole ‘nuther ball game! =P
May 12th, 2010 at 2:04 am
Yeah, the German you need for everyday life and the German you need for a doctor’s visits are two different things!
And then there are cultural differences in the exams… I haven’t been to the dentist (yet), but did visit the ob-gyn. When she told me to come out from behind the curtain after undressing, I hesitated. Half naked, really? This is Germany after all, I thought. Even so, I asked, just to make sure I wouldn’t be embarrassing myself unnecessarily.
Fun times!
May 12th, 2010 at 8:31 am
Oh Katie, what a story! I was cringing the whole time for you! You were really brave…and this story was a bit funny (after the fact)…
May 12th, 2010 at 1:19 pm
” I’d love to hear about any experiences you’ve had with dentists, doctors, or barriers of communication.”
If it is not too much to ask, how long are you in Germany? I guess after so many learning hours a dentist would understand you anyway.
I guess I simply had to learn fast this language, starting to work like a month after coming here and making my appointments alone.
I was trying to prepare myself for appointments like this with online dictionary at home…
You also have a big advantage speaking english and not some strange exotic language which nobody speaks in Germany – I guess almost everybody here can couple of words of english.
Besides that german and english are in many words really similar – milch – milk, water – wasser, summer- sommer etc.
Learning german and having native language Japanese or Italien makes everything even harder…
May 12th, 2010 at 1:32 pm
jja – I wasn’t interacting with the dentist at all in this first part of my experience. A lot of Germans know some English… but they are often incredibly reluctant to speak in English. On the flip side, there’s a good chance my neighbors and older community members studied Russian, not English, if they are older because Berlin was split for so long.
Germans want to practice their English just as much as I want to practice my German. When I am in public, I have to pretend that I don’t speak English just so I can practice German. Doesn’t always work. I have an American accent, so while I suspect you can hide your ability to communicate in English, I cannot.
We’ve created a home here, so it’s where we plan on being for a long time with the occasional interruption in the US for commitments and such.
Katie
May 12th, 2010 at 1:41 pm
Yes, even younger generations had to learn russian, like my friend who is 32 years old…you are right, I don’t have an eglish accent, but have one much less fancied here ;-)
May 14th, 2010 at 8:07 pm
scary!! yikes!
May 17th, 2010 at 5:50 pm
Brave girl to go it on your on! I am super impressed! Medical and dental care abroad is always an experience and one gets some great stories to tell… later, much later.
Linda @bushel and a pickle
May 19th, 2010 at 3:10 am
” I’d love to hear about any experiences you’ve had with dentists, doctors, or barriers of communication.”
If it is not too much to ask, how long are you in Germany? I guess after so many learning hours a dentist would understand you anyway.
I guess I simply had to learn fast this language, starting to work like a month after coming here and making my appointments alone.
I was trying to prepare myself for appointments like this with online dictionary at home…
You also have a big advantage speaking english and not some strange exotic language which nobody speaks in Germany – I guess almost everybody here can couple of words of english.
Besides that german and english are in many words really similar – milch – milk, water – wasser, summer- sommer etc.
Learning german and having native language Japanese or Italien makes everything even harder…
May 19th, 2010 at 12:13 pm
Hi Bruce. I think I answered your questions above in my last comment, so I hope that helps!
Katie